If you have trouble accessing the Google Play Store, the Duo Mobile app can also be downloaded directly from the Duo website.
Trouble finding the Duo app? Don’t worry! The Duo Mobile app can be downloaded to your device directly from your phone’s app store using the following links. Read: How to enrol for 2-factor authentication from Duo.Watch: How to enrol for 2-factor authentication from Duo.You can also follow the Duo setup instructions when trying to access a protected service such as Blackboard or Microsoft 365. For ease, we advise completing this registration process on a computer rather than a phone as you will likely need to use your phone when registering. As part of the set-up process, you‘ll be asked to download the free Duo Mobile app onto your smartphone. You’ll need this device to authenticate your identity when you log in. Start by choosing a device to register on the IT Account Manager. Watch a video to see how the Duo Mobile app works on a smartphone.Alternatively, it will generate a passcode – you don’t require a phone signal or internet connection for this option. The app will send a simple push notification to your chosen device, allowing you to respond with a single tap. We recommend using the Duo Mobile app on a smartphone or tablet as the easiest way to verify your identity when logging in. The person trying to break into your account is probably not doing so on your registered device, so they'll have no way of completing the second step to log in. If somebody else tries to sign in as you, they may be able to enter your username and password, but get stuck when they get prompted for that second factor. 2-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. Microsoft 365, including University emailĬompromised passwords are one of the most common ways that people can get at your data, your identity, or your money, and can often be stolen, guessed, or hacked.The University’s 2-factor authentication service is provided by a company called Duo.Īll undergraduate and postgraduate taught (masters) students need to use Duo to log in to: An additional layer of security that prompts you to verify your identity whenever you log in to certain University systems and services.
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